Smart, very smart!

[usa2k]

BYOD/Soft Phone settings as self serve.

[caseydoug]

Agreed. However, mine says "disabled" in vPanel, yet the softphone works.

[voipoh]

Agreed. But appear to be a bug. Mine also said disabled with working softphone.
Activated and accidentally click save twice. Then observed that each time 'save' is clicked, the password changes. My original password still works.

[caseydoug]

Agreed. But appear to be a bug. Mine also said disabled with working softphone.
Activated and accidentally click save twice. Then observed that each time 'save' is clicked, the password changes. My original password still works.

Interesting. How did you know the password changed? Are you saying the VOIPo provided a second working password?

[usa2k]

I enabled mine to see, then disabled it because I have no need just now.
The app gives you a unique password, and tells you the server to use.

[Xponder1]

You have successfully activated your VOIPo SIP Softphone credentials, please use the information as follows to connect to our network:
Hostname: sip.voipwelcome.com

I know for a fact that is the wrong server it should say Central01

[voipoh]

Interesting. How did you know the password changed? Are you saying the VOIPo provided a second working password?

Try it. Enable, then click 'save'. Then click 'save' again. each time you click 'save' the password changes.

[caseydoug]

Try it. Enable, then click 'save'. Then click 'save' again. each time you click 'save' the password changes.

You said earlier that your original password still works. The password we were given when we set up our softphones through Support is probably the same as the password on our adapters, and it doesn't change. VPanel must be displaying a second password which can change each time we click "Save."

[VOIPoTim]

I'm proofreading my post on this and it'll make more sense when I post it.

We've made some changes to how we handle BYOD/softphones.