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Thread: Serious vPanel Request

  1. #1
    Join Date
    May 2009
    Posts
    325

    Default Serious vPanel Request

    This has been asked before, but this time I really mean it: PLEASE shorten the default time window for Call History.

    The page takes forever to load, and hangs my computer when it's loading, to the point that it's almost unusable. Opening the Call History to the current day would be just fine, and users could extend that as they choose.

    Thanks.

  2. #2
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Serious vPanel Request

    Quote Originally Posted by caseydoug View Post
    This has been asked before, but this time I really mean it: PLEASE shorten the default time window for Call History.

    The page takes forever to load, and hangs my computer when it's loading, to the point that it's almost unusable. Opening the Call History to the current day would be just fine, and users could extend that as they choose.

    Thanks.
    +rep
    I feel your pain!

  3. #3
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Serious vPanel Request

    I guess roughly 20 instances a day makes mine fast.
    Defaulting to a week of call history should be a sufficient start.
    Perhaps a preference setting?
    xx days
    x inbound
    x outbound


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  4. #4
    Join Date
    Dec 2008
    Location
    SW Florida
    Posts
    86

    Default Re: Serious vPanel Request

    Not saying that you don't have an issue with the call logs, but mine loads instantly. Of course, I don't receive/make many calls each day. Is that a factor?
    Enjoy life, it's not a dress rehearsal.

  5. #5
    Join Date
    Jan 2009
    Location
    Denver,CO
    Posts
    23

    Default Re: Serious vPanel Request

    I thought this was a problem with just me. I am running a top of the line desktop and am having lockups with the call history page as well. In fact it is basically unusable. I'm not sure it has to do with the length of the call log but more to do with the scripting of the page. It used to work with no issues but at least for the last month it locks up my browser to an unusable state while using massive cpu cycles. There is definitely something strange happening there.
    Last edited by stenger; 06-24-2009 at 07:13 AM.

  6. #6
    Join Date
    Dec 2008
    Posts
    200

    Default Re: Serious vPanel Request

    Mine shows about 4 months worth of incoming and outgoing calls. It takes about 45 seconds to load. But you can see the newer calls while its loading.

    They do have a "Rows per page" setting under Features->Preferences->Display. But that does not seem to work.

  7. #7
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Serious vPanel Request

    If one default setting is to be used by all, I'd recommend either current day and previous day (as opposed to last 48 hours) or previous week, including current day. Of course, I would think this setting could be added to the "Preferences" page within vPanel to make everyone happy.

  8. #8
    Join Date
    May 2009
    Posts
    325

    Default Re: Serious vPanel Request

    Quote Originally Posted by sr98user View Post
    Mine shows about 4 months worth of incoming and outgoing calls. It takes about 45 seconds to load. But you can see the newer calls while its loading.
    I can see the newer calls while it's loading, but if I try to click on anything, it just hangs until the non-visible pages have finished loading.

    I do have a lot of calls, which is why it gets worse every day.

  9. #9
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Serious vPanel Request

    This issue is not a case of your computer or internet is too slow. This is because too much data is being pulled from the database at once. Then take into consideration all the other people using it at the same time and its going to be slow. There is nothing a user can do to speed it up.

    It takes almost 10 seconds for mine to load. It loads data from back in February and thats with lite usage. If you use the phone a lot your page will load much slower.

    This really needs changed to last 24 - 48 hours of calls. That would take less than a second to load. There is a search function that can be used if someone wants more than that.

  10. #10
    Join Date
    Jan 2009
    Location
    Denver,CO
    Posts
    23

    Default Re: Serious vPanel Request

    If it was just a server side issue however there shouldn't be such a massive spike in Cpu cycles or a lockup of the entire browser on our end.

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