Support Phone Numbers..

[Brian]

One reason I think we see the sharp drop in support calls after 7PM Central is that most of our customer are in Eastern/Central.

Here is our current customer breakdown based on billing info:

Eastern: 51%
Central: 28%
Mountain: 4%
Pacific: 17%

Wow - although I would expect Mountain to be lower than the rest, I would at least expect Pacific to be up there closer to Eastern. Any specific reasons the numbers are so different?

[tritch]

Wow - although I would expect Mountain to be lower than the rest, I would at least expect Pacific to be up there closer to Eastern. Any specific reasons the numbers are so different?

It shouldn't be surprising.....it's all about demographics. Two thirds of the US population live east of the Mississippi river.

[Xponder1]

Sounds to me like a very well thought out plan.