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Thread: now in-band DTMF doesn't work with voipo voicemail?

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  1. #1
    Join Date
    Apr 2009
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    22

    Default now in-band DTMF doesn't work with voipo voicemail?

    shortly after signing up with voipo we noticed that people my wife called were hearing spurious touch-tones (apparently this happens a bunch for female voices, rarely or never for male voices. a "this never happens to me" response from men to this thread is not helpful).

    That went away when I used vpanel to change the DTMF method (under features/preferences/advanced) to "in-band" from the default. This worked fine for a while -- we use a wide variety of touch-tone driven voice response systems and they all worked fine.

    We just got back from a vacation and found that the voipo voice mail system was completely unresponsive to touch-tone input. That went away when I changed the DTMF method back, but now she's presumably going to have the spurious touch tones again.

    Anyone else who uses in-band DTMF have it not work with voipo's voice mail recently?

    Update: if it matters, I think we were just moved from "central" to the new "west" server.
    Last edited by sommerfeld; 07-15-2009 at 08:42 AM. Reason: fix title

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