I am not sure if this is an issue with my setup or on your end. I recently enabled the BYOD/softphone option on my account. This morning I noticed that when a call came in my phone did not ring. So I tried dialing a regular number and it went through fine. I then tried to dial voicemail to check on the issue that was discussed in an earlier thread. Dialing *123 never connected to voicemail.

This makes me think there may be some disconnect between the BYOD/softphone server and the rest of the systems.

My setup is a little different as I am using a Cisco 7960 IP phone with the SIP firmware loaded. I do not have the latest yet as I am waiting on my Smartnet contract to finish processing.