Cannot use softphone?

[VOIPoBrandon]

Hello,

In certain scenarios we do permit softphone / byod access such as xlite however we do not provide any support or troubleshooting for 3rd party devices. Once you receive your adapter and it connects to our network you would then be able to go into your VPanel Features -> Advanced -> Softphone / BYOD access on a self-serve basis and retrieve your credentials. We also do not permit international calling through this registration. Please let me know if this answers your questions. Thanks!
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Brunette latina