VOIPo server change?

**KenH** · 10-09-2009 03:40 PM

I still would like an answer from VOIPo support or management. Is the Proxy setting on BYOD devices being ignored?

**VOIPoBrandon** · 10-09-2009 03:52 PM

Originally Posted by KenH

I still would like an answer from VOIPo support or management. Is the Proxy setting on BYOD devices being ignored?

This is correct, because you are setting the specific proxy you are connecting to which is sip-byod.voipwelcome.com (regardless) of what your proxy setting is set to, unless you are one of the VOIP old timers.

This is simply a registrar server however which is just a server that maintains your registration state, there is a lot more that goes into the infrastructure however as far as call termination and origination.

Hopefully this gives you a bit more clarification.

Thanks and have a great weekend!

**KenH** · 10-09-2009 04:57 PM

Originally Posted by VOIPoBrandon

This is correct, because you are setting the specific proxy you are connecting to which is sip-byod.voipwelcome.com (regardless) of what your proxy setting is set to, unless you are one of the VOIP old timers.

This is simply a registrar server however which is just a server that maintains your registration state, there is a lot more that goes into the infrastructure however as far as call termination and origination.

Hopefully this gives you a bit more clarification.

Thanks and have a great weekend!

Brandon,

I guess I am one of the "old timers"

Perhaps I should have been more explicit. I have "sip-east01.voipwelcome.com" set as proxy on my ATA yet vPanel indicates that I'm connected to your central server.

Thanks.

**voipinit** · 10-09-2009 07:03 PM

^ x2

Indicating central, set to east, I am a grandfathered BYOD'er.

**VOIPoTim** · 10-09-2009 07:22 PM

Originally Posted by KenH

I still would like an answer from VOIPo support or management. Is the Proxy setting on BYOD devices being ignored?

No not for grandfathered BYOD users.

You can verify with a traceroute.

I'm not 100% sure but as far as the display in vPanel I believe it just looks at the connection anda matches up the hostname so if the hostname is not the exact ones we're using in provisioning, it'll how the default (Central). We update DNS for old hostnames in case anyone is using them even after we stop using them provisioning wise so if it doesn't recognize an old one it'll display incorrectly.

**chpalmer** · 10-09-2009 09:38 PM

C:\>tracert 67.228.77.18

Tracing route to sip-byod.voipwelcome.com [67.228.77.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 13 ms 17 ms 10 ms 24.113.35.1
3 11 ms 12 ms 14 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 13 ms 12 ms 11 ms 64.146.249.93
5 13 ms 15 ms 13 ms 66.119.192.209
6 14 ms 21 ms 15 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
7 84 ms 81 ms 85 ms te2-3.cer01.wdc01.washingtondc-datacenter.com [67.228.118.238]
8 115 ms 115 ms 116 ms te9-6.dar01.dal01.dallas-datacenter.com [208.43.118.193]
9 127 ms 115 ms 118 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
10 121 ms 115 ms 116 ms sip-byod.voipwelcome.com [67.228.77.18]

Trace complete.

C:>tracert west01.voipwelcome.com

Tracing route to west01.voipwelcome.com [174.37.45.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 15 ms 12 ms 14 ms 24.113.35.1
3 11 ms 11 ms 11 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 16 ms 12 ms 13 ms wavebroadband-gw.g11-0.oly-cor0.noanet.net [64.146.232.253]
5 15 ms 13 ms 13 ms srp3-0.wtn-cor0.noanet.net [66.119.192.25]
6 213 ms * 12 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
7 90 ms 82 ms 82 ms te2-3.cer01.wdc01.washingtondc-datacenter.com [67.228.118.238]
8 115 ms 115 ms 117 ms te9-6.dar01.dal01.dallas-datacenter.com [208.43.118.193]
9 136 ms 119 ms 117 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
10 117 ms 117 ms 115 ms sip-central01.voipwelcome.com [174.37.45.134]

Trace complete.

C:\>tracert sip-east01.voipwelcome.com

Tracing route to sip-east01.voipwelcome.com [208.43.68.151]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 11 ms 10 ms 11 ms 24.113.35.1
3 15 ms 9 ms 11 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 13 ms 15 ms 14 ms ip-64-184-129-237.noanet.net [64.184.129.237]
5 17 ms 12 ms 13 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
6 81 ms 81 ms 93 ms te2-3.cer01.wdc01.washingtondc-datacenter.com [67.228.118.238]
7 86 ms 81 ms 81 ms po1.fcr01.wdc01.washingtondc-datacenter.com [208.43.118.134]
8 83 ms 81 ms 85 ms sip-east01.voipwelcome.com [208.43.68.151]

Trace complete.

Looks like my flight lands in DC whether or not its my destination...

**VOIPoTim** · 10-09-2009 09:59 PM

Originally Posted by chpalmer

C:\>tracert 67.228.77.18

Tracing route to sip-byod.voipwelcome.com [67.228.77.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 13 ms 17 ms 10 ms 24.113.35.1
3 11 ms 12 ms 14 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 13 ms 12 ms 11 ms 64.146.249.93
5 13 ms 15 ms 13 ms 66.119.192.209
6 14 ms 21 ms 15 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
7 84 ms 81 ms 85 ms te2-3.cer01.wdc01.washingtondc-datacenter.com [67.228.118.238]
8 115 ms 115 ms 116 ms te9-6.dar01.dal01.dallas-datacenter.com [208.43.118.193]
9 127 ms 115 ms 118 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
10 121 ms 115 ms 116 ms sip-byod.voipwelcome.com [67.228.77.18]

Trace complete.

C:>tracert west01.voipwelcome.com

Tracing route to west01.voipwelcome.com [174.37.45.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 15 ms 12 ms 14 ms 24.113.35.1
3 11 ms 11 ms 11 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 16 ms 12 ms 13 ms wavebroadband-gw.g11-0.oly-cor0.noanet.net [64.146.232.253]
5 15 ms 13 ms 13 ms srp3-0.wtn-cor0.noanet.net [66.119.192.25]
6 213 ms * 12 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
7 90 ms 82 ms 82 ms te2-3.cer01.wdc01.washingtondc-datacenter.com [67.228.118.238]
8 115 ms 115 ms 117 ms te9-6.dar01.dal01.dallas-datacenter.com [208.43.118.193]
9 136 ms 119 ms 117 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
10 117 ms 117 ms 115 ms sip-central01.voipwelcome.com [174.37.45.134]

Trace complete.

C:\>tracert sip-east01.voipwelcome.com

Tracing route to sip-east01.voipwelcome.com [208.43.68.151]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 11 ms 10 ms 11 ms 24.113.35.1
3 15 ms 9 ms 11 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 13 ms 15 ms 14 ms ip-64-184-129-237.noanet.net [64.184.129.237]
5 17 ms 12 ms 13 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
6 81 ms 81 ms 93 ms te2-3.cer01.wdc01.washingtondc-datacenter.com [67.228.118.238]
7 86 ms 81 ms 81 ms po1.fcr01.wdc01.washingtondc-datacenter.com [208.43.118.134]
8 83 ms 81 ms 85 ms sip-east01.voipwelcome.com [208.43.68.151]

Trace complete.

Looks like my flight lands in DC whether or not its my destination...

Forgot about that. West would be the exception....it's been offline since http://forums.voipo.com/showthread.php?t=1668

We're reviewing west coast options and all that traffic is in Dallas. The problem is that we've seen a few times where there's been some latency since the connections from west are connecting to core stuff back in Dallas through the public internet. There were a few occasional timeouts with database queries, etc.

East is a little different since it connects to Dallas via a private network so it's rock solid in that sense.

We may put something back online for west coast users in the future, but none should have an issue with Dallas. We're still looking at Seattle since we can hit Dallas on the private network then vs the public internet, but it just has a lot of latency in terms of the public internet side that customers would connect to it on.

The goal is to avoid the public internet whenever possible for all internal stuff and handoffs.

**chpalmer** · 10-09-2009 10:16 PM

I was just laughing due to the routing... From Seattle to DC then to Dallas...

Never know how the nets gonna route ya!

**KenH** · 10-10-2009 06:15 AM

Originally Posted by VOIPoTim

No not for grandfathered BYOD users.

You can verify with a traceroute.

I'm not 100% sure but as far as the display in vPanel I believe it just looks at the connection anda matches up the hostname so if the hostname is not the exact ones we're using in provisioning, it'll how the default (Central). We update DNS for old hostnames in case anyone is using them even after we stop using them provisioning wise so if it doesn't recognize an old one it'll display incorrectly.

Thanks for the explanation Tim.

Ken