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Thread: BYOD Users: Available Nodes

  1. #11
    Join Date
    Feb 2007
    Location
    Kitsap County, WA.
    Posts
    725

    Default Re: BYOD Users: Available Nodes

    Quote Originally Posted by gatorsean View Post
    *bump*

    I got my linksys spa922 today and I'm trying to register it with VOIPo so I can then use my asterisk box but I receive the dreadful red letter message that my phone has not been registered yet.

    I will try to do a reset on the phone but for those who are familiar with Linksys phones, do you fill in the Proxy and Registration with the sip-byod.voipwelcome.com and then your telephone number and password?

    thanks for any help from the bYod folks.
    You must first plug in and let register the ata that VOIPo provides.

  2. #12
    Join Date
    Dec 2010
    Location
    Austin, Texas
    Posts
    34

    Default Re: BYOD Users: Available Nodes

    What if you do not have an ATA device?

  3. #13
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: BYOD Users: Available Nodes

    Quote Originally Posted by gatorsean View Post
    What if you do not have an ATA device?
    We don't actually sell service without an ATA. I'm assuming you're a HostGator employee based on your username and activated a HostGator employee account (which is a special account type and doesn't include an ATA). In that case, you'd just contact support@voipo.com from your @hostgator.com e-mail and we'll provide the SIP credentials you need.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #14
    Join Date
    Dec 2010
    Location
    Austin, Texas
    Posts
    34

    Default Re: BYOD Users: Available Nodes

    Quote Originally Posted by VOIPoTim View Post
    We don't actually sell service without an ATA. I'm assuming you're a HostGator employee based on your username and activated a HostGator employee account (which is a special account type and doesn't include an ATA). In that case, you'd just contact support@voipo.com from your @hostgator.com e-mail and we'll provide the SIP credentials you need.
    Tim,

    Thank you for everything! I have been looking at a lot of VOIP companies and yours is quite amazing. One company doesn't even setup your account for 2-3 DAYS! You're the CEO and its very early in the morning and you're typing in the forums. Amazing.

    I'll email your support group.

  5. #15
    Join Date
    Feb 2010
    Posts
    25

    Default Re: BYOD Users: Available Nodes

    Looking in my control panel I see it says to use sip.voipwelcome.com, but the first post in this thread says:

    If you are a BYOD user, you should configure your device using the information in your vPanel under the Softphone/BYOD tab.

    sip-byod.voipwelcome.com (Dallas)


    which should I use?

  6. #16

    Default Re: BYOD Users: Available Nodes

    They both point to the same IP. I would use sip.voipwelcome.com since it's on the credentials page.

  7. #17
    Join Date
    Feb 2010
    Posts
    25

    Default Re: BYOD Users: Available Nodes

    thanks for your help

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