Calls disconnecting after a few seconds?

[bretski]

Things seem back to normal today. I did manually reboot my ATA for $#!ts and giggles.

Traceroutes to Central show 25-26 ms.

[VOIPoTim]

If anyone else is seeing problems on traces into Dallas, please post them. We have seen a few abnormalities on their end today, but cannot consistently reproduce it and they deny it exists.

[Xponder1]

Based on the results I posted I think I need to call and yell at Cox.

[chpalmer]

Looking ok from here. (Little intermittent latency on my first hop.)

Tracing route to sip-central01.voipwelcome.com [174.37.45.134]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 172.31.125.1
2 54 ms 12 ms 14 ms 24.113.35.1
3 36 ms 11 ms 12 ms 24-113-127-41.wavecable.com [24.113.127.41]
4 14 ms 18 ms 17 ms wavebroadband-gw.g11-0.oly-cor0.noanet.net [64.146.232.253]
5 17 ms 14 ms 14 ms srp3-0.wtn-cor0.noanet.net [66.119.192.25]
6 14 ms 12 ms 21 ms te1-3.cer01.seattle-datacenter.com [206.81.80.140]
7 * 76 ms 78 ms te8-6.dar01.dal01.dallas-datacenter.com [66.228.118.193]
8 126 ms 78 ms 76 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
9 79 ms 81 ms 82 ms sip-central01.voipwelcome.com [174.37.45.134]

Trace complete.

[burris]

Here's a Neo Trace from me to Dallas..

NeoTrace Trace Version 3.25 Results
Target: sip-central01.voipwelcome.com
Date: 11/6/2009 (Friday), 7:56:12 PM
Nodes: 18


Node Data
Node Net Reg IP Address Location Node Name
1 - - 192.168.1.2 Hollywood burris
2 1 - 192.168.1.1 Unknown
3 2 - 65.14.126.34 Miami
4 3 - 74.253.183.225 Unknown
5 4 - 12.83.4.136 Unknown
6 5 - 12.83.9.93 Unknown
7 6 1 65.83.236.14 Atlanta axr00asm-0-3-1.bellsouth.net
8 6 - 65.83.238.182 32.778N, 79.933W
9 7 2 12.122.106.6 Orlando cr1.ormfl.ip.att.net
10 8 2 12.122.1.5 Houston cr2.hs1tx.ip.att.net
11 9 2 12.122.28.157 Dallas cr1.dlstx.ip.att.net
12 10 - 12.123.18.17 Dallas
13 11 - 12.90.228.14 Unknown
14 12 3 216.52.191.22 Dallas border3.tge3-1-bbnet1.ext1.dal.pnap.net
15 13 4 216.52.189.30 Dallas te2-1.cer03.dal01.dallas-datacenter.com
16 14 4 66.228.118.211 Dallas po3.dar02.dal01.dallas-datacenter.com
17 15 4 66.228.118.218 Dallas po2.fcr04.dal01.dallas-datacenter.com
18 16 - 174.37.45.134 Dallas sip


Packet Data
Node High Low Avg Tot Lost
1 0 0 0 1 0
2 2 2 2 1 0
3 11 11 11 1 0
4 13 13 13 1 0
5 17 17 17 1 0
6 15 15 15 1 0
7 18 18 18 1 0
8 29 29 29 1 0
9 47 47 47 1 0
10 45 45 45 1 0
11 44 44 44 1 0
12 43 43 43 1 0
13 42 42 42 1 0
14 43 43 43 1 0
15 42 42 42 1 0
16 42 42 42 1 0
17 44 44 44 1 0
18 50 50 50 1 0


Network Data
Network id#: 1

OrgName: Internet Assigned Numbers Authority
OrgID: IANA
Address: 4676 Admiralty Way, Suite 330
City: Marina del Rey
StateProv: CA
PostalCode: 90292-6695
Country: US

Network id#: 2

OrgName: BellSouth.net Inc.
OrgID: BELL
Address: 575 Morosgo Drive
City: Atlanta
StateProv: GA
PostalCode: 30324
Country: US

Network id#: 3

OrgName: BellSouth.net Inc.
OrgID: BELL
Address: 575 Morosgo Drive
City: Atlanta
StateProv: GA
PostalCode: 30324
Country: US

Network id#: 4
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVC-12-80-0-0 (NET-12-80-0-0-1)
12.80.0.0 - 12.83.255.255

Network id#: 5
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVC-12-80-0-0 (NET-12-80-0-0-1)
12.80.0.0 - 12.83.255.255

Network id#: 6

OrgName: BellSouth.net Inc.
OrgID: BELL
Address: 575 Morosgo Drive
City: Atlanta
StateProv: GA
PostalCode: 30324
Country: US

Network id#: 7
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 8
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 9
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 10
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVI-12-122-0-0 (NET-12-122-0-0-1)
12.122.0.0 - 12.123.255.255

Network id#: 11
AT&T WorldNet Services ATT (NET-12-0-0-0-1)
12.0.0.0 - 12.255.255.255
AT&T Worldnet Services ATTSVC-12-90-0-0 (NET-12-90-0-0-1)
12.90.0.0 - 12.91.255.255

Network id#: 12
Internap Network Services Corporation PNAP-8-98 (NET-216-52-0-0-1)
216.52.0.0 - 216.52.255.255
InterNAP Network Services, PNAP-DAL PNAP-DAL-INAP-BB-1 (NET-216-52-190-0-1)
216.52.190.0 - 216.52.191.255

Network id#: 13
Internap Network Services Corporation PNAP-8-98 (NET-216-52-0-0-1)
216.52.0.0 - 216.52.255.255
InterNAP Network Services, PNAP-DAL PNAP-DAL-INAP-BB-2 (NET-216-52-189-0-1)
216.52.189.0 - 216.52.189.255

Network id#: 14
SoftLayer Technologies Inc. SOFTLAYER-4-1 (NET-66-228-112-0-1)
66.228.112.0 - 66.228.127.255
SoftLayer Technologies Inc. SOFTLAYER-4-1-DAL01 (NET-66-228-118-0-1)
66.228.118.0 - 66.228.118.255

Network id#: 15
SoftLayer Technologies Inc. SOFTLAYER-4-1 (NET-66-228-112-0-1)
66.228.112.0 - 66.228.127.255
SoftLayer Technologies Inc. SOFTLAYER-4-1-DAL01 (NET-66-228-118-0-1)
66.228.118.0 - 66.228.118.255

Network id#: 16

OrgName: SoftLayer Technologies Inc.
OrgID: SOFTL
Address: 1950 N Stemmons Freeway
City: Dallas
StateProv: TX
PostalCode: 75207
Country: US



Registrant Data
Registrant id#: 1
See Registrant Pane for registrant contact information.

Registrant id#: 2
Registrant:
AT&T Corp
55 Corporate Drive
Bridgewater, NJ 08807
US

Registrant id#: 3
Registrant:
Internap Network Services
250 Williams St
Suite E-100
Atlanta, GA 30303
US

Registrant id#: 4
Registrant:
AS36351.com
ATTN: DALLAS-DATACENTER.COM
c/o Network Solutions
P.O. Box 447
Herndon, VA. 20172-0447


_____
NeoTrace Copyright ©1997-2001 NeoWorx Inc

[bwyatt]

Leaving the technical part out, I'll just report that I too have been experiencing this problem off and on all day today.

[Gene Steinberg]

After the issues I had yesterday and this morning, it seems pretty solid. I've made and received a number of calls. I even called my son in Spain, the better to use my 60 minutes of International calls, and the connection was fabulous.

Our pings and traceroutes here are solid right now.

Peace,
Gene

[mikeb]

No dial tone around 5:15 Pacific time. Service has returned. Currently do have a dial tone.

[Xponder1]

Just received a call and it went straight to failover.

[VOIPoTim]

Just received a call and it went straight to failover.

Are you seeing latency into Washington DC too (that's where you're connected)?

We've had a handful of reports throughout the day, but haven't been able to reproduce it on our own. Overall call flow, registrations, etc all look normal with only a very small overall dip once take for a few minutes.

We think that there may be some some isolated cases of latency going on with connections from some ISPs to us or with some commonality (maybe a certain backbond provider i the mix) and in the traceroutes posted here saw some packetloss, but thought it was all isolated to Dallas. We passed all that onto our Softlayer people but they're saying no other reports and they can't reproduce it.

So overall, sounds like some network issues still going on but likely isolated to some ISPs/regions since not many reports and we're still trying to find the pattern with Softlayer.