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Thread: Very weird connection problem!

  1. #1

    Default Very weird connection problem!

    Hi people,

    Does anyone of you have the below problem:

    It seems like everyday since 11/04/2009, between 3:00PM to 3:30PM the phone adapter disconnected itself automatically, and then came back automatically.

    I really don't know when it started disconnecting itself. I found out it was the phone didn't work a little bit after 3:00PM.

    I am in the Central area.

    Thanks.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Very weird connection problem!

    Do you know if the router is renewing the IP address around that time?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3

    Default Re: Very weird connection problem!

    Quote Originally Posted by VOIPoTim View Post
    Do you know if the router is renewing the IP address around that time?
    Hi Tim,

    I have PPPoE on the Linksys WRT54GS V7 Router. The phone adapter is behind my router, and I assigned a static IP address 192.168.1.102 to it. The adapter also function as a router. I connect a PC to it. During the time phone is out, the internet connection works fine, and the phone2 light is on.

    I don't know if your server has log file for connectives info.

    I also have Sipgate VOIP service, which uses a Linksys PAP2 NA unlocked adapter. During the time VOIPo phone is out, the Sipgate still works. Both of the adapters are behind the router WRT54GS. I don't think the router took half hour to renew the IP address. Another thing is that it happens at the same time everyday. Actually, I started notice the problem on 11/04/2009. I really don't know before that date. I will keep my eyes on it.

    Thanks.
    Last edited by voip123; 11-07-2009 at 04:46 PM.

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Very weird connection problem!

    Running a 2nd adapter along side it may be related. Do you know if both adapters are using the same ports?

    Since only port 1 is having issues and port 2 is fine, that pretty much rules out it being a connection issue to us since both would have issues.

    Is your unlocked adapter using the same port as port 1 of the VOIPo adapter?
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5

    Default Re: Very weird connection problem!

    Quote Originally Posted by VOIPoTim View Post
    Running a 2nd adapter along side it may be related. Do you know if both adapters are using the same ports?

    Since only port 1 is having issues and port 2 is fine, that pretty much rules out it being a connection issue to us since both would have issues.

    Is your unlocked adapter using the same port as port 1 of the VOIPo adapter?
    What are the ports VOIPo uses?

  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Very weird connection problem!

    I think Tim is only referring to the main port.
    On VOIPo, usually 5060.

    https://secure.voipo.com/features/devices

    The second line is usually on 5061

    I often wonder why companies use the default settings? Perhaps defaults play nicer in most cases?

    At least the whole service is not out since line-2 keeps working!


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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