Not sure she has figured that out completely yet, but again, we will not hold a grudge and are giving VOIPo another chance. Frankly, the home phone is a bit less important now than it was earlier this year, when I was looking for a job, my Sprint mobile reception stunk, and we were missing calls through VOIPo. Now, I have a new job (for now), I have an iPhone that gets great reception at home (and everywhere else so far), and we just need reasonably good home phone service. Let's hope VOIPo delivers.