Voicemail instructions?

**VOIPoBrandon** · 12-11-2009 09:45 AM

Originally Posted by MisterEd

Even the KB is wrong. it says "dial 123 from your VOIPO phone to access voice mail menu" when it should be *123. That would drive anyone who actually read it

nuts.

*123 or 123 will both work

**MisterEd** · 12-11-2009 09:55 AM

Originally Posted by VOIPoBrandon

*123 or 123 will both work

I SWEAR 123 didn't work yesterday but does now! All I got was dead air.

For that matter my voicemail didn't work at all yesterday (got voice message saying "goodbye" as soon as it answered) but does today.

Arghhhh! Must be my dementia.

**kbuck320** · 12-12-2009 09:34 AM

Ok, here's what I don't understand. I have two phones plugged in, Line 1 and 2.

On Line 2, I can dial 123 and get to voice mail.

Line 1, 123 just gives me a fast busy.

I believe my line 1 and 2 are what would be called 'cloned' .. they both ring the same number.

Help?

**usa2k** · 12-12-2009 10:37 AM

Both lines should work equally when used as cloned.
That calls for a ticket - never heard of that issue.

In https://secure.voipo.com/features/devices there should be two devices listed.

An upgraded line, will only see one, for each vPanel selection.

**stevech** · 03-14-2010 11:02 PM

Originally Posted by mikeb

I agree that there should be instructions in the vPanel. However, you will find a lot of answers in the knowledgebase at http://www.voipo.com/support.php

Gee, new user here, months after this posting. I spent way too much time rummaging in the Forum to find basic VoiceMail 101 usage instructions, such as how to access from my cell phone. It seems to be "0", contrary to the above.

Why in the heck isn't there a new user document or geeze, even a help menu in Vpanel?

**TFlap** · 03-15-2010 02:15 PM

Originally Posted by stevech

...even a help menu in Vpanel?

That's something most people have been waiting/asking for for a very long time.

**stevech** · 03-15-2010 09:16 PM

Originally Posted by TFlap

That's something most people have been waiting/asking for for a very long time.

Wow. NOT a good first impression. How long would it take to post such a thing? 30 minutes? Gee.

**tylerscell1** · 03-16-2010 07:02 AM

If you do 123# (To time it out) it will work.

**Brody** · 03-16-2010 10:26 PM

Originally Posted by computergeek7632

If you do 123# (To time it out) it will work.

I have gotten in the habit of dialing # after every number - seems to speed the dialing process up considerably (especially when dialing 7 digits!)

Be careful with 123# though - I had a problem with the VM system only giving me "goodbye" from time to time. Finally figured out that if I left off the #, the problem disappeared (sorry, support, for annoying you with this issue!)

Once again, a VOIPo wiki would solve a lot of these problems... hint hint!