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Thread: Voicemail instructions?

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  1. #1
    Join Date
    Sep 2009
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    New Joisey
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    301

    Default Voicemail instructions?

    OK, maybe I'm just blind ...... I even did a search.

    I can't seem to find ANYTHING anywhere on how to setup my voicemail (access, outgoing message etc). I know it's gotta be somewhere (it SHOULD be in vPanel).

    Can someone please point an old man in the right direction!

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Voicemail instructions?

    I remember suggestions, but no how-to


    • You can get to it using 123 or *123
    • You can interrupt the outgoing voice message with # and the pass code from another phone.
    • You can dial 832-838-7000, enter your number and pass code from a remote phone.
      (A Texas number)


    The rest, I just do by following voice prompts.
    Last edited by usa2k; 12-10-2009 at 08:34 PM.


    Using VOIPo services since February 2007
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    A happy VOIPo Residential Customer

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  3. #3
    Join Date
    Sep 2009
    Location
    New Joisey
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    301

    Default Re: Voicemail instructions?

    Thanks ... that helps (actually it's the same as my previous provider). Still there should be detailed instrustion on ALL features ESPECIALLY voicemail.

    Meanwhile, when I call my number from another number the voicemail picks up and says only GOOD-BYE! Yes, it is enabled in vPanel and I do have a outgoing message configured.

    What is auto-login in the voicemail section of vpanel mean?

    Average "joe-sixpack" needs detailed isntructions. I was able to figure out a lot of stuff but every major voip provider has instructions for all their features on their website. That's just basic. Customers need basic info. How would I ever figured out the Texas call-in number?

    Very frustrating.

    Quote Originally Posted by usa2k View Post
    I remember suggestions, but no how-to


    • You can get to it using 123 or *123
    • You can interrupt the outgoing voice message with # and the pass code from another phone.
    • You can dial 832-838-7000, enter your number and pass code from a remote phone.
      (A Texas number)


    The rest, I just do by following voice prompts.

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Voicemail instructions?

    I suggest putting a ticket in about "Good bye!"

    Auto-login eliminates the need to enter the pass code.
    Its more WAF friendly than remembering a code at home.

    EDIT: I wonder if some think vmail is only available on vPanel?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  5. #5
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Voicemail instructions?

    I did put in a ticket. Grrrr.

    Yea, with no *&&*&*@ instructions anywhere it's possible folks might think vmail is only on vPanel.

    Quote Originally Posted by usa2k View Post
    I suggest putting a ticket in about "Good bye!"

    Auto-login eliminates the need to enter the pass code.
    Its more WAF friendly than remembering a code at home.

    EDIT: I wonder if some think vmail is only available on vPanel?

  6. #6
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Voicemail instructions?

    Now that you gave me *123 I figured out what auto-login is.

    (This CAPTCHA is annoying on every message)

  7. #7
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Voicemail instructions?

    I have no CAPTCHA when posting here.
    Hopefully somebody can fix that too!
    Must be a spam deterrent. (Perhaps x number of posts require it?)


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  8. #8
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Voicemail instructions?

    Quote Originally Posted by usa2k View Post
    I have no CAPTCHA when posting here.
    Hopefully somebody can fix that too!
    Must be a spam deterrent. (Perhaps x number of posts require it?)
    I get it on every freakin' message. Probably a permissions error.

  9. #9
    Join Date
    Jul 2009
    Posts
    29

    Default Re: Voicemail instructions?

    Ok, here's what I don't understand. I have two phones plugged in, Line 1 and 2.

    On Line 2, I can dial 123 and get to voice mail.

    Line 1, 123 just gives me a fast busy.

    I believe my line 1 and 2 are what would be called 'cloned' .. they both ring the same number.

    Help?

  10. #10
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Voicemail instructions?

    Both lines should work equally when used as cloned.
    That calls for a ticket - never heard of that issue.

    In https://secure.voipo.com/features/devices there should be two devices listed.

    An upgraded line, will only see one, for each vPanel selection.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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