Voicemail instructions?

**MisterEd** · 12-10-2009 07:47 PM

OK, maybe I'm just blind ...... I even did a search.

I can't seem to find ANYTHING anywhere on how to setup my voicemail (access, outgoing message etc). I know it's gotta be somewhere (it SHOULD be in vPanel).

Can someone please point an old man in the right direction!

**usa2k** · 12-10-2009 08:32 PM

I remember suggestions, but no how-to

You can get to it using 123 or *123
You can interrupt the outgoing voice message with # and the pass code from another phone.
You can dial 832-838-7000, enter your number and pass code from a remote phone.
(A Texas number)

The rest, I just do by following voice prompts.

**MisterEd** · 12-10-2009 08:42 PM

Thanks ... that helps (actually it's the same as my previous provider). Still there should be detailed instrustion on ALL features ESPECIALLY voicemail.

Meanwhile, when I call my number from another number the voicemail picks up and says only GOOD-BYE! Yes, it is enabled in vPanel and I do have a outgoing message configured.

What is auto-login in the voicemail section of vpanel mean?

Average "joe-sixpack" needs detailed isntructions. I was able to figure out a lot of stuff but every major voip provider has instructions for all their features on their website. That's just basic. Customers need basic info. How would I ever figured out the Texas call-in number?

Very frustrating.

Originally Posted by usa2k

I remember suggestions, but no how-to

You can get to it using 123 or *123
You can interrupt the outgoing voice message with # and the pass code from another phone.
You can dial 832-838-7000, enter your number and pass code from a remote phone.
(A Texas number)

The rest, I just do by following voice prompts.

**usa2k** · 12-10-2009 08:46 PM

I suggest putting a ticket in about "Good bye!"

Auto-login eliminates the need to enter the pass code.
Its more WAF friendly than remembering a code at home.

EDIT: I wonder if some think vmail is only available on vPanel?

**MisterEd** · 12-10-2009 08:46 PM

Now that you gave me *123 I figured out what auto-login is.

(This CAPTCHA is annoying on every message)

**MisterEd** · 12-10-2009 08:50 PM

I did put in a ticket. Grrrr.

Yea, with no *&&*&*@ instructions anywhere it's possible folks might think vmail is only on vPanel.

Originally Posted by usa2k

I suggest putting a ticket in about "Good bye!"

Auto-login eliminates the need to enter the pass code.
Its more WAF friendly than remembering a code at home.

EDIT: I wonder if some think vmail is only available on vPanel?

**usa2k** · 12-10-2009 08:51 PM

I have no CAPTCHA when posting here.
Hopefully somebody can fix that too!
Must be a spam deterrent. (Perhaps x number of posts require it?)

**MisterEd** · 12-10-2009 08:58 PM

Originally Posted by usa2k

I have no CAPTCHA when posting here.
Hopefully somebody can fix that too!
Must be a spam deterrent. (Perhaps x number of posts require it?)

I get it on every freakin' message. Probably a permissions error.

**mikeb** · 12-10-2009 09:41 PM

I agree that there should be instructions in the vPanel. However, you will find a lot of answers in the knowledgebase at http://www.voipo.com/support.php

**MisterEd** · 12-11-2009 09:44 AM

Even the KB is wrong. it says "dial 123 from your VOIPO phone to access voice mail menu" when it should be *123. That would drive anyone who actually read it

nuts.

Originally Posted by mikeb

I agree that there should be instructions in the vPanel. However, you will find a lot of answers in the knowledgebase at http://www.voipo.com/support.php