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Thread: S675 ip

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  1. #1
    Join Date
    Dec 2008
    Posts
    200

    Default Re: S675 ip

    I assume you already enabled Softphone/BYOD option in vPanel. Also, I don't believe you can have two lines with BYOD option. I think the two line option is supported only with provisioned ATA.

    If you have a good router with SIP ALG, then you don't need STUN server. Otherwise you might need to set the STUN server. I believe 174.37.45.134 is the stun server on VOIPo network.

    When we used Grandstream ATA and set "Use Random Ports", then it will not use the port range you set. You might want to set that to No and see if that makes a difference.

  2. #2
    Join Date
    Feb 2007
    Posts
    801

    Default Re: S675 ip

    One thing to keep in mind is that the SIP password changes every time you enable/disable the BYOD option. It should stay the same every time you navigate to that page in vPanel, provided you don't disable and re-enable the feature.

    As for softphone access, it's my understanding that you can enable the 2-line functionality, but only the primary line will be enabled for the BYOD option. In other words, you can have your Voipo ATA register for your primary number and a virtual number on Line 2 (upgraded second line) and a softphone register with your primary number. It is not possible to get a softphone to register with your virtual/secondary number.

    As for the settings you posted, I can't see anything wrong with them at first glance. I'd suggest confirming your SIP username and password, but I suspect you've done that a hundred times already.

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