how do you check on number porting status

**kevm** · 02-13-2009 08:31 AM

Is there a way to check on the status of a number you are having ported to VOIPo..?? I am trying to keep track so I know when I can cancel service and maybe delete my virtual number

Thanks

**fisamo** · 02-13-2009 08:50 AM

Depending on your 'losing provider' you may not have to cancel the service upon completion of the port. Your best bet to confirm where your number is pointed is simply to call it. (IIRC, CallVantage will disconnect your service automatically. However, once you have confirmed the port has gone through and incoming calls are going directly to your voipo line, you can always call CV customer service and confirm that your account is terminated.)

You can always submit a ticket and ask if they have a port date confirmed yet.

**eagle 1** · 02-13-2009 06:22 PM

Yea, I have been waiting on port from ATT Land line since last week of January. Got an email from Voipo Support on 2/4 that stated

"Your request to port xxxxxxxxxx to VoIPo has been processed. Within just a few short days, you should be receiving calls on your new VoIPo account."

Still waiting.. I have another line to move over to Voipo, but did not want to move it over until i could verify the service and numbers would port over....Sure has been an eventful test!

**kevm** · 02-15-2009 10:57 AM

I just was able to log in to my ATTCV account, so it isn't done yet

**usa2k** · 02-16-2009 04:34 AM

I can still log into my Vonage account, from 2003, so that may not be any proof! Granted, the menus are reduced to mostly call logs ... since I had canceled.

**NY Tel Guy** · 02-16-2009 06:35 PM

Originally Posted by kevm

I just was able to log in to my ATTCV account, so it isn't done yet

At&T will block access from your control by phone dial in number up to 48 hours after the port but the two are mutually exclusive.
You could port and still be able to place calls from CV until they "pull the plug" on your account.
When your TA gives you a fast busy instead of dial tone, you can safely assume you are done with them.
They are good about automatically canceling your account AFTER it ports. If you had the account longer than a year, you may keep the TA as a paperweight. If you are due a partial month refund, you will get it no later than 4 months after cancellation.

**kevm** · 02-18-2009 08:39 AM

Originally Posted by NY Tel Guy

At&T will block access from your control by phone dial in number up to 48 hours after the port but the two are mutually exclusive.
You could port and still be able to place calls from CV until they "pull the plug" on your account.
When your TA gives you a fast busy instead of dial tone, you can safely assume you are done with them.
They are good about automatically canceling your account AFTER it ports. If you had the account longer than a year, you may keep the TA as a paperweight. If you are due a partial month refund, you will get it no later than 4 months after cancellation.

I think I had my TA a year today and the port does not appear to be done. So when its done, I guess I can keep the TA..and maybe use it here. The ATA from ATTCV is decent.

Thanks

**fisamo** · 02-18-2009 11:02 AM

Originally Posted by kevm

I think I had my TA a year today and the port does not appear to be done. So when its done, I guess I can keep the TA..and maybe use it here. The ATA from ATTCV is decent.

Thanks

Even with ATTCV shuttering their service, don't expect them to unlock the devices. You probably have a paperweight on your hands.

**VOIPoTim** · 02-18-2009 09:22 PM

The new "Porting Center" is almost ready to roll. Assuming all goes well with touchups/testing, we'll launch it next week.

**kevinj** · 04-05-2009 07:12 PM

Too bashful to start my own thread ...

Either Kevm or one of the other posters who ported from ATT CV to Voipo seemed to suggest that it took ATT CV over a month to "let go" ...

I hope I am MIS-reading that!

I did not request a new number with my new Voipo service, but I have both CV and Voipo hooked up and live to different phones ... so I will know that the porting has completed when the "other phone" rings.

I guess I will also get a heads-up email from Voipo (and maybe one from CV).

But -- any comments from CV refugees on HOW LONG CV will drag their feet and make me pay for two services?

BTW -- so far, my Voipo experience has been superb ... but admittedly, I have used the line sparingly.