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Thread: support tickets

  1. #21
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: support tickets

    Quote Originally Posted by ctaranto View Post
    Tim, any update on information regarding the number port?

    Thanks,

    /c
    Nothing really of use. The number is with ChoiceOne Communications. It appears that all numbers there are solely under Voicepulse's name with no customer names attached to them.

    Our porting center said they have reached out to Choice One to see what their process is for clearing this up.

    This is not the problem carrier we usually see with Voicepulse's numbers, so we hope it can be resolved in a reasonable time period.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #22
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: support tickets

    Quote Originally Posted by VOIPoTim View Post
    Nothing really of use. The number is with ChoiceOne Communications. It appears that all numbers there are solely under Voicepulse's name with no customer names attached to them.

    Our porting center said they have reached out to Choice One to see what their process is for clearing this up.

    This is not the problem carrier we usually see with Voicepulse's numbers, so we hope it can be resolved in a reasonable time period.
    Thanks, Tim. Looking forward to this finally getting done.

    -Craig

  3. #23
    Join Date
    Dec 2009
    Location
    MA
    Posts
    166

    Default Re: support tickets

    VoicePulse got back to me. They flagged my record to be ported, and provided an address to use for the port. I updated my ticket (ZPK-245441) with the information.

    Thanks,

    -Craig

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