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Thread: FYI - "Preferences" link missing in Vpanel in IE8

  1. #1
    Join Date
    Jan 2010
    Posts
    3

    Default FYI - "Preferences" link missing in Vpanel in IE8

    I followed the instructions at http://billing.voipo.com/knowledgeba...cleid=83&nav=0 to reset my vPanel password but the "Preferences" link does not existing in IE8 or Firefox 3.5 on Windows 7 or IE8 on Windows XP. I didn't test other browser versions.

    In any event, the only way to get to the screen was to go directly to https://secure.voipo.com/preferences and then click "password" to get to https://secure.voipo.com/preferences/password.

    Voipo needs to either fix the control panel so it displays Preferences or change the instructions.

    Love the service so far. My number ported about 10 days after I submitted paperwork but I never got the confirmation for a scheduled date. My notification was the phone number no longer accepting incoming calls until I switched over to the Voipo hardware for my home phone.

  2. #2
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: FYI - "Preferences" link missing in Vpanel in IE8

    Please be sure to click in the following order:

    Features -> Preferences -> Password

  3. #3
    Join Date
    Jan 2010
    Posts
    3

    Default Re: FYI - "Preferences" link missing in Vpanel in IE8

    Thanks. Apparently the Google cache was out of date and the instructions have changed.

    http://74.125.155.132/search?q=cache...&ct=clnk&gl=us

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