Fax problem

[VOIPoBrandon]

I do apologize for this unfortunate experience. Do you currently have a ticket open with our support center? If not please go ahead and submit a ticket and someone will be more than glad to help you get faxing working (inside of VPanel). Unfortunately we do not guarantee fax services / data based services over our VoiP phone service due to so many variables being involved to provide for a stable enough of a connection to complete faxes. This is why we offer the web alternative. However, please open a ticket so we have a private manner of handling this, and private message me the ticket # on this forums, and I will take a look into this and see if we can't help you with your fax issues. Also in regards to your voice issues there may be other options for us to look into as well. Are you experiencing choppy audio on your day to day calls / service usage? Thanks and have a great afternoon!
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Medical Marijuana