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Support tab on reseller CP
I don't see a 'support' tab on the reseller CP...
When submitting issues/tickets to the reseller@voipo.com address, I'm not getting a confirmation e-mail (which I believe was turned off a while ago).
The challenge is, without a support tab, there is no way to...
- Verify the issue was received
- Update or respond to the initial issue (no record of the support ticket number created unless someone e-mails you back through the support system so the e-mail subject contains the ID)
- Easily follow a support thread without tracking back through sent/received e-mails
Tim, any chance we can get a reseller support tab on our CP?
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