I did try to find answers to these questions on the Voipo inbound and outbound fax services (with no luck). Sorry if the answers are already posted, and I overlooked them.

  • I don't currently have the Voipo inbound fax service. I tested the free outbound service, and I noticed the header on the receiving end listed a toll-free station ID, next to my name. If I would subscribe to the Voipo inbound fax service, would the outbound station ID match my inbound fax #, or is there any way to manually configure/specify it so they match?
  • How does the inbound service handle faxes that are not letter-sized (like a legal sized fax)? Will it give me a legal-sized PDF, will it scale it to letter size, or will it disproportiantedly resize (squish) to letter size?
  • The following are feature suggestions. If there are already means to accomplish the goals (that I didn't notice), I'd appreciate being pointed to the appropriate section:
    • I see the outgoing fax history section. For me personally, it would be helpful if there was an option to archive and retrieve the file that was faxed, preferably by clicking on the file name in the fax history. For instance, if I'm away from my PC and I need to discuss an outbound fax I sent, I'm at a loss until I get back to my PC, or if I'm able to remote access my PC. With the current online faxing service I use, since everything is done via email, I can view both inbound and outbound faxes anywhere I'm able to access my email acct.
    • For outbound faxes, it would also be nice to have an option to be notified via email about delivery confirmations, or failures (receiving machine busy, no fax machine answering (wrong #), failure from noisy line conditions, etc). I know I can manually revisit vPanel to check the status, but it seems like it would be an easy feature to add, since so many other Voipo features include email notification of some kind. Additionally, if the file that I faxed was attached to the confirmation/failure email, it would kill both birds with one stone.
Thanks in advance for any help and/or pointing in the right direction!