Quote Originally Posted by patoka View Post
I have static IPs, I use the hub in order to monitor traffic between the ISP and my network, switches with port mirroring didn't exist or were way out of my price range when I set up my network.

If I hook the ATA to the modem it won't DHCP and get an address.

I will take the hub out and see what happens, monitoring is not something I use on a daily basis.

I could run wireshark in my current mode if tech support would like to see the traffic during a call.
For testing, I'd really recommend going straight to the modem. If needed, you can set a static IP in the device itself.

The reason is that it also takes the router out of the equation for troubleshooting purposes since some routers can be problematic unless port forwarding is setup, etc.

Then if you don' see the issue with it connected directly to the modem, you'll be able to work backwards to find the problem.