While Voip resellers don't have to worry so much about technical issues like file permissions, etc., they do have a compliance burden. LNP, E911, USF, and local taxes do not apply to hosting accounts but can cause significant headaches for the small voip operator. I'm very interested in the details regarding compliance support offered by Voipo to resellers.

In particular:
  • What kind of 'LNP status portal' will be available to resellers looking to monitor status of port-in requests?
  • What E911 tools are available to the reseller? Do resellers automatically have access to Voipo's E911 vendor to verify addresses, etc?
  • I understand that billing will ultimately be the responsbility of the reseller. Will there be any kind of 'local tax calculator' option or tool available to resellers? How about pass-thru of USF fees?
  • Given the pricing model, it seems like it would be straightforward for a reseller to offer a 'business plan' even though Voipo does not offer one. Is there any reason Voipo would object to this?
  • What control portal will the reseller have to supply to their customers? Is there a pre-packaged control panel, an API, or both?


I'm sure more questions will come to mind over time, especially as more details of the program are released...