Some questions before signing up...

[usa2k]

I am merely a user expressing my experiences in answer to your questions. VOIPoTim, or an answer from support@voipo.com would provide more authoritative answers.

1. Probably wont get firm times for promotion start/stops. And betting the Reseller launch date will not play a big role.
2. That [free virtual number] was shortly after being fully launched. Its been a long time since such a deal. Don't get your hopes up to get it back.
3. I doubt you can get a virtual number included under current promotions.
4. VPN being Virtual Phone Number or VN. Yes, you view an inventory in vPanel.
5. Yes, a VN can be upgraded so it has its own phone port, call filtering, phone book, ... it may feel redundant to set some things up, but otherwise is a cool feature. It is really tied to the primary number as far a minutes and minute usage monitoring for TOS concerns a Residential. It can give its own CID as an alias for outbound calling. You can switch back to the cloned setup any time. Don't know if that clears the upgraded call filers and such on the second line when it begins using the primary line's settings again.
6. Two outbound. A soft phone could have a 3rd primary line meant for occasional use.
7. Your account is activated at sign-up. Unless they change to a new billing system, that is how it works. I doubt CSR can even offer credit after the fact for such a request.
8. Taxes are never an easy prediction. I am betting we may never see the nominal retail price of $199 based on what has happened so far, and what the competition does. Still, you can always vote with your wallet.

I expect you will like the service and the features. Support is rarely needed, but most are surprised by the capable people resolving issues.

Jim, AKA usa2k.