VOIPo Ticket System

[usa2k]

I like the VOIPo Ticket System.
Is it proprietary?
Can it be licensed to Resellers?
Built into the Reseller and User control panels?
A-la-cart?

[VOIPoTim]

It's commercial from kayako.com and we just use the API to fully integrate into vPanel. There are some free ones out there too which are good. I'll put together a list one day this week.

[usa2k]

Thank you!

I had done some searching and from one DSLR thread was looking at these below, and had noted some quick impressions about them. (From the perspective of being small scale.) Modules I was looking at in Drupal seem limited.

Looks like "help desk" is a good web search combination.
http://www.dslreports.com/forum/r184...-Desk-Software

Need a list to look through:

http://www.webhelpdesk.com/pricing.html
free for 1 tech version.

http://www.numarasoftware.com/track-..._software.aspx
Free trial download

http://www.grouplink.net/products/helpdesk/
30 day demo

http://www.spiceworks.com/
free

http://www.kayako.com/
expensive

http://www.otrs.com/en/products/otrs/
GPL

http://www.sugarcrm.com/
free and pro version

http://en.wikipedia.org/wiki/Compari...acking_systems

http://www.insidecrm.com/features/to...utions-121307/
Wow! Most of these have not had file updates in years!

[tylerscell1]

I vote WHMCS all the way its a pain when setting up WHMCS at first afterwords its a breeze.

[zevin]

I vote WHMCS all the way its a pain when setting up WHMCS at first afterwords its a breeze.

I second that for WHMCS.

[usa2k]

I second that for WHMCS.

Looks like everyone should start with WHMCS.

(Keep wanting to type CMS = Content Management system.)
WHMCS = Web Host Manager Complete Solution.
If I can associate the Acronym to words, I will do better spelling.

[tylerscell1]

Never knew what it stood for just love it! I do web design/graphic design website hosting and phone service and i can do all of that in whmcs. It has a great ticket system and billing system.

[zevin]

In the WHMCS forums it looks like they are working on an add-on for VoIP service.

Without and API all the billing will need to be manual.

[tylerscell1]

Do they have one yet

[zevin]

Not that I have been able to find...