Tim -

Thanks. I've had my SIP credentials for so long (before the option existed in vPanel) and haven't had any problems - thus no reason to change.

I'm guessing that you'd suggest that I enable it in vPanel via that option, and use the password provided on any softphones I have setup, as well as change the server to 'sip.voipwelcome.com' ?

If that's preferable from a support/consistency standpoint - I've got no problem doing that.

Thanks again.