Canceled Accounts

**tylerscell1** · 02-18-2010 01:19 PM

I canceled a account yesterday and today that number is availible in the area again. Shouldent you wait like 60-90 days before puting it back into there? If the reseller sold that number its posible the client would get alot of wrong numbers.

**tylerscell1** · 02-18-2010 01:20 PM

The number was 7064035061 and if you call it now it like sends you to there voicemail. Its a canceled account...

**VOIPoTim** · 03-02-2010 05:38 PM

Originally Posted by computergeek7632

The number was 7064035061 and if you call it now it like sends you to there voicemail. Its a canceled account...

Was this before or after the bug was reported...

Remember bug fixes apply only to new accounts.

**tylerscell1** · 03-02-2010 05:35 PM

If the reseller no longer wishes to be a reseller what happens to the existing clients on there vPanel? Will they become a VoIPo customer? Could the reseller transfer it to another reseller? Just trying to think of every case senario.

**tylerscell1** · 03-02-2010 05:40 PM

I will run a quick test. I just posted a reply about the reseller thing above your response. Seemed to be better than opening a new thread.

**tylerscell1** · 03-02-2010 05:45 PM

I just created a new account and canceled it. Still going to voice mail.

**VOIPoBrandon** · 03-05-2010 08:24 AM

Originally Posted by computergeek7632

I just created a new account and canceled it. Still going to voice mail.

Can you PM me the username / phone number, thanks!
________
Shower Girl

**usa2k** · 03-18-2010 06:01 AM

I put in a ticket for a canceled Toll Free that showed a charge for a minute yesterday.

Call Reference ID: 755904717_122757628@4.55.14.163
Ticket ID: WKZ-480845

Line was canceled ... can't seem to locate any cancellation record.
I think at least a week.

**usa2k** · 03-18-2010 02:52 PM

Originally Posted by usa2k

I put in a ticket for a canceled Toll Free that showed a charge for a minute yesterday.

Call Reference ID: 755904717_122757628@4.55.14.163
Ticket ID: WKZ-480845

Line was canceled ... can't seem to locate any cancellation record.
I think at least a week.

How does this 1 minute call add up to $0.065
(Another call to the canceled Toll Free.)

IN PSTN TOLL-FREE 1 minute @ $0.02500000 - $0.025
OUT ON NETWORK 1 minute @ $0.00000000 - $0.000
USF Fee 8.4% - 0.00504

Call Reference ID: 772220075_46846998@4.55.14.163

$0.025
$0.00504
=========
$0.03004

**usa2k** · 03-19-2010 11:41 AM

Call Reference ID: 973590229_104447424@4.55.14.163

Call Reference ID: 772715228_76143985@4.55.14.163

Call Reference ID: 771945187_22136166@4.55.14.163

A new call from a toll free I have canceled.
Ticket ID: WKZ-480845 from 06:04AM 03/18/2010

In theory, adding info to a ticket without a reply will push its priority back.
Its really not an inconvenience though, so I added the above info just now.