Cnam

**VOIPoBrandon** · 02-19-2010 04:44 PM

Originally Posted by usa2k

Mine continues to show the Number in place of CNAM.
Conversely, my Reseller Account shows Livonia MI for the same inbound call.
(My cell phone.)

Please advise if this is still the case (had to update various network proxies) to include the fix. Thanks!

**usa2k** · 02-19-2010 04:45 PM

It is still the case.

**VOIPoBrandon** · 02-19-2010 04:48 PM

Can you shoot me an offending Call-ID, thanks!
________
Creampie Fest

**usa2k** · 02-19-2010 05:41 PM

Originally Posted by VOIPoBrandon

Can you shoot me an offending Call-ID, thanks!

Call Reference ID: 1661881741_87463883@192.168.37.68
and I will IM you the number I tried.

No hurry needed, even Monday is OK ...

**scott2020** · 02-19-2010 11:45 PM

Originally Posted by usa2k

Call Reference ID: 1661881741_87463883@192.168.37.68
and I will IM you the number I tried.

No hurry needed, even Monday is OK ...

Same problem here. I will open a ticket.

**uhf** · 02-20-2010 12:20 PM

I've had no incoming CNAM since being switched to the Chicago server. My phone displays "Unknown Name" but does display the phone number.

**VOIPoTim** · 02-20-2010 10:35 PM

It seems like one of our upstream providers has changed the format they are sending calls to us in and the field we are checking for the number to do the cnam lookup on is not showing the number now.

To fix this, we need to add a handler for checking the other fields in the headers as well. If you are not seeing the names, this should be fixed first thing Monday morning.