Usage

[usa2k]

• My upcoming transactions do not list E911 as upcoming except one number.
  
  • Ticket ID: VBI-416026 (open)
  
  

• Last time I was billed for my Included Account it was $1 for DID
  
  • Ticket ID: OHQ-335593 (Closed as fixed)
  • Next opportunity expected 3/18 to see what happens.
  
  

• Erroneous number porting fee
  
  • There was a reply, but still open
  • Even though its fake money, it still feels wrong that the charge is still there.
  • Ticket ID: DFF-696881 (open)
  
  

All should be fine going forward.

The E911 billing on "Upcoming Transaction" will not show for some older accounts before billing was reworked a bit. This is not an issue with newly created accounts.

[usa2k]

OBSERVING

I see minutes used are decrementing Reseller Account balance in real time now?
For a while it just seemed like the monthly renewals were happening.

[VOIPoTim]

OBSERVING

I see minutes used are decrementing Reseller Account balance in real time now?
For a while it just seemed like the monthly renewals were happening.

Yes, everything is supposed to be in real-time. Should all be working now