Outgoing Caller ID name is not officially offered.

It may be available in some areas, but not in all which is why we don't advertise it.

It's not something a VoIP provider can send out/transmit. A Caller ID name has to be registered in the central databases by the carrier partner in your area that we get phone numbers from. Some provide this and some don't depending on the carrier/area.

To see if the carrier partner supports it, just contact support and they can check. If they do, we can have them update the name.