Quote Originally Posted by slk2k View Post
I'm having similar issues as well (caller gets number is disconnected),
a few times on outbound, I get fast busy when dialing out.

I opened a TT (HBG-874105) and support is having me set up port
forwarding inside my pfsense box.

Somehow, I screwed that up (when I set the ATA to a static, it
no longer registers I can't get back into the ata - but that's a seperate
issue I hope support can help me with ... :-)
Do note a caller getting number is disconnected is due to issues on the VOIPo side - as Tim mentioned the database didn't respond quickly enough. Hopefully, measures being taken will improve things. I really like VOIPo and am hoping the various sever side issues get resolved and we don't have the experience of my former company after the SunRocket closure. Tim's honesty about the cause of the issue in this case is appreciated - I appreciate less "network glitch" reasons :-).

Tim, hopefully, we shouldn't have to report these number not in service issues. I'd like to imagine that reports can be run on your side to filter and determine the cause of such failed calls without us opening tickets.