Quote Originally Posted by stevech View Post
OK thanks. I did. I understand in-band versus out-of-band/SIP, etc. But whatever setting it has works with other IVRs but not VoIPo's Voice mail server. Odd, eh?
Actually, I'm a BYOD user and have my port 2 configured to DTMF in-band. I can definitely confirm that Voipo's voicemail system will not respond to in-band DTMF. Although, Tim indicated in another thread some time ago that their system had been reconfigured to allow in-band DTMF, it still will not work. I always have to use my phones on port 1 (which is configured for out-of-band) to retreive my voicemails. I have yet to call another IVR system that does not work with in-band......only Voipo's system doesn't.