Who is your ISP?

[energyx]

I have had VOIPo since moving in November 09. RoadRunner is our only option here and I wanted to see what others are using and having success with. My service was flawless from December through mid-March. (excluding any systemwide problems) As of late, and receiving a Grandstream ATA back in March, we have been having intermittent problems that at this point cannot be solved. ATA is connected to a Motorola SB4200 modem and I've tried different patch cables to rule out any physical issues.

I have been working with Tier II support and latest idea is that my pings occasionally going up to 150ms could be the cause, but I am at a loss since the call quality is fine and there is no packet loss. Usually calls will work fine for a few days and my tickets are closed, then the problems arise again.

I went with VOIPo for #1 price and #2 to keep our old number of 10+ years. I really want this to work, and I manage servers/networks for a living, but the WAF is not getting any better.

Anyway, back to the subject, who's your ISP and location?

[Brody]

AT&T DSL, 3000/384 in S. Florida. Works well, with the occasional hiccup every 3 months or so. All in all, very pleased.

[man]

RoadRunner in SoCal

15mbps down
1mbps up

[chpalmer]

Tried something similar to this a while back http://forums.voipo.com/showthread.p...4664#post14664


WaveBroadband here. Works fine!

[burris]

I use ATT DSL in So. Florida and had been on 3/384. VOIPo worked OK but would really go crazy when trying to use the phone while doing any kind of downloading.
A while back, for $5 month more, I upped to 6/564 up and haven't looked back since.
I shuffled among 4 different routers with dd-wrt on and off and tried every iteration of QOS, but no help. Now, with QOS off, no matter how congested my lan is, no trouble at all.

Reason for spelling this out is to indicate that everyone has a different situation and for sure, one size doesn't fit all.

[Russell]

Road Runner and now UVerse (3M/1M). NC. Yes, it can be frustrating when things work flawlessly for a while and then there are issues - I've experienced that more than once with VOIPo. Why did you have to move to a Grandstream? You've also not mentioned what kind of issues you've been having.

[ctaranto]

Comcast (12/2). Waiting for FiOS to run lines down our street....

[jlachowin]

I previously had AT&T Elite DSL, but started to have issues with it even pulling 5Mbps down, so I just had Road Runner Turbo installed yesterday. No issues so far, and it's very fast compared to DSL. The Time Warner tech installed a SB5100 cable modem. You might want to upgrade your modem energyx...

[ctaranto]

The Time Warner tech installed a SB5100 cable modem. You might want to upgrade your modem energyx...

If you're going to upgrade the cable modem, go with an SB6120 which is DOCSIS 3.0 capable. Even if your ISP doesn't currently support it, it may in the future. I upgraded my 5120 (DOCSIS 2.0) to a 6120 and saw my download rates jump for 12Mbps to 17Mbps (Comcast in my area is DOCSIS 3.0 enabled). Though I'm still waiting for FiOS due to Comcast's traffic shaping schemes.

[energyx]

I really don't want to buy my own modem since Time Warner gives me one with service (no extra rental charge). They are supposed to be going DOCSIS 3 in my market to compete more with U-Verse, so I may get a new one soon if I upgrade my speed tier. I don't think they'll give me a new modem unless I can prove something is wrong with the current one. Since my internet connection is stable I really have no recourse.

I did put the ATA behind an Airlink 101 AR430W running DD-WRT and have had no problems with it so far. I'll update if that changes.