Call History missing for May 1

[VOIPoTim]

Basically for those wondering, the customer call logs are generated from our internal call logs. So there is a script that goes though the internal ones and generates the customer ones. Usually it's pretty much instant, but if there is a lot of data imported or something happens to cause it to stop at some point, it can take a while to "catch back up" of generating the customer ones from ours once it's started back up.

[caseydoug]

For several days now I have tried calling from my cell phone to my primary line, and no call logs would appear, even though subsequent calls from other numbers did appear. Then I happened to check the logs for my Add-on line, and the missing calls were there. They correctly showed calls from my cell phone to my primary line, but the records were on the page for my Add-on line.

What could cause that? I have no forwarding or routing set up for this line.