Quote Originally Posted by rcrcr View Post
If anything, I would hope it would serve as a challenge to the Voipo team to give some thought to their upstream agreements and technical infrastructure, to the end of making moves to absolutely minimize the chances of this particular kind of outage (ie: upstream failover, redundant providers, etc?) and letting your customers know (in your trademark open and honest fashion) what your plans (current and future) are on that front.

There is so much to like about Voipo. Customer service. Feature set. And of course, cost. But personally, I would be more than willing to pay a slightly higher price to help ensure better upstream connectivity and failover handling.

Thoughts?

rcrcr
I second the thoughts expressed.