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Thread: More problems

  1. #1
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default More problems

    More problems today .....

    Lines going up/down all morning. ATA light go off, come on 1 line, both lines, line 2 line 1.

    When lines are up can't dial out to anywhere ... no connect, just dead air. Things have been good for months, what's going on?

  2. #2
    Join Date
    Dec 2008
    Posts
    200

    Default Re: More problems

    Service is fine here.. i was able to make calls this morning. I am on the east server.

  3. #3
    Join Date
    May 2009
    Posts
    325

  4. #4
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: More problems

    Sumpinszup! (or down)


    Back working now .....

  5. #5
    Join Date
    Sep 2008
    Posts
    116

    Default Re: More problems

    Definitely issues here yesterday morning. I tried to call my neighbor (a Voipo customer that I recommended to you) from my cell phone and got a:

    "We're sorry, this number has been disconnected or is no longer in service."

    This
    is
    not
    good.

  6. #6
    Join Date
    Mar 2009
    Posts
    513

    Default Re: More problems

    Quote Originally Posted by bretski View Post
    Definitely issues here yesterday morning. I tried to call my neighbor (a Voipo customer that I recommended to you) from my cell phone and got a:

    "We're sorry, this number has been disconnected or is no longer in service."

    This
    is
    not
    good.
    I for one agree. Whatever the causes and issues with the public Internet, upstream providers, etc., for someone to get "this number has been disconnected or is no longer in service" when they call a valid number leaves a lot to be desired.
    Russell

  7. #7
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: More problems

    Have you guys seen more issues since the sporadic network on those days?

    Everything looks perfect on our end last few days and tickets are very low. I think the most I've seen in queue at a time is 10 the last few days.

    Wanted to check in with those of you posting though.
    Last edited by VOIPoTim; 05-09-2010 at 10:42 AM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Re: More problems

    Quote Originally Posted by VOIPoTim View Post
    Have you guys seen more issues since the sporadic network on those days?
    I've had a few quirky issues over the past few days, but nothing worthy of opening a ticket for. I just figured it had to do with lingering network issues.

    1 outgoing local Houston call - dead air (no ring at all)
    1 incoming call - phone rings, answered on line 2 but line 1 continued ringing, dead air
    1 incoming call last night - phone rings, answered but dead air

    I've had none of these issues for over 14 months until the past few days, so something strange is going on. Nothing has changed on my network/router with all required UDP ports open.

    BYOD user connected to sip-central01
    Last edited by tritch; 05-09-2010 at 01:40 PM.

  9. #9
    Join Date
    Dec 2008
    Posts
    9

    Default Re: More problems

    I've been experiencing a weird phenomenon for the past couple of days. When someone calls the house and I answer - I get dial tone and the party calling gets either disconnected or sent to voice mail. It's a quizzer.
    I'm wondering if it's a problem with simultaneous ring as I am able to receive calls from my cell phone (my simultaneous ring line).
    Last edited by hines86fan; 05-09-2010 at 12:06 PM.

  10. #10
    Join Date
    Jan 2009
    Location
    California
    Posts
    23

    Default Re: More problems

    I've had a few calls where you call and just get dead air and it usually completes on the next call

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