I know there were some datacenter issues yesterday, and appreciate the clear, prompt information about these issues from Voipo on this forum and elsewhere.

In regards to those issues, I saw this comment on a thread on DSLReports.com:

I am getting calls again. However I just found out from two folks that tried to call me yesterday during the problem that they received a "this number has been disconnected" message.
As a Voipo customer, this is troubling to me. The possibility that a caller might ever hear a message that my number was disconnected is FAR less palatable to me than just the possibility of a temporary outage in which calls default to failover forwarding, go directly to voicemail, or even failover to a message stating "TEMPORARY trouble" or something and asking the caller to try again.

Can someone from Voipo comment on what exactly happened here, why the poster quoted above may have experienced a "disconnected" message with his line, and how confident I can be as a Voipo customer that this will not happen in the future?

Thanks so much,
rcrcr


Source thread from DSLReports.com is here:
http://www.dslreports.com/forum/r242...COM-voipo-down