Quote Originally Posted by fisamo View Post
If you can provide call reference IDs for the calls where your adapter reboots, support might be better able to diagnose the issue. (I assume that if it connects enough to ring, you'd see the call in your logs.) Any chance you can exchange the RT31P2 for a PAP2? I understand not opening a ticket on the first event or two, but once you are sure enough that it's a recurrent (even if seemingly random) issue, it's definitely worth filing a ticket.

I understand and feel your frustration regarding 'number not in service' messages... I got one yesterday, as well (didn't file a ticket b/c it connected when I tried again).
My memory is a little fuzzy at this point, but I'm inclined to believe the call was not recorded in the logs.

I do have a PAP2T - with the PAP2T, I'd need to have an extra device in play, which I was trying to avoid with the RT31P2. If it reboots at the start of a call again, I'll consider opening a ticket.

The latest peeve from the wife - when she tried calling our virtual number from our home number she got a fast busy after several rings (instead of voicemail). You'll probably argue I should open a ticket :-). This happened a few days ago too. And, then stopped happening. Sigh.