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Thread: Minutes used

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  1. #1
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Minutes used

    I am a bit confused. If the calls are not entering our network - how would our system be aware of these minutes, phone calls, etc?

    On a second thought, what the feature may be is Simultaneous Ring -- which we do not offer as it is a BETA feature in general for resellers. However it looks like there may still be some lingering backend stuff going on, that is still allowing these calls to be forwarded in parallel when someone calls your VOIPo home line.
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    Last edited by VOIPoBrandon; 03-21-2011 at 07:54 PM.

  2. #2
    Join Date
    Jul 2010
    Posts
    369

    Default Re: Minutes used

    Are you being charged for OUTgoing minutes? Or INcoming minutes?

    If IN, then make sure people are calling your mobile directly. If they call your VOIP and it forwards to your mobile, I think you'd be charged since the call is active on the VOIP system for the duration (not just rerouted).

    If you're being charged for OUTgoing, then I'm stumped.

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