It would be great to have a "Forum" link from the VOIPo control panel.

I would also like to see more detailed caller ID.

I also get confused by the current set of features: more specifically: the contacts and groups and also the "blacklisting," "whitelisting," etc. etc. terminology that is used. It isn't always clear what they mean / what they will actually do.

I find myself testing features all the time because they're frequently confusing.

I think placing them in clearer categories - categories that are not so scattered all over the place as other people have mentioned will make the navigation easier.

I definitely agree with having a "Help" option. It would be great if you could somehow integrate the help articles in the VPanel so I don't have to leave the VPanel to check out the Help link and then have to type the URL again and go back to the page I was previously on.

I was reading the posts about the user interface and CallVantage. I did a Google Images search for CallVantage and there are screenshots of the control panel. Perhaps you could use those to visually explain the control panel features you want that would be clarified with such screenshots?

Here's one: http://images.pcworld.com/news/graph...lvantage1b.gif

There's a couple of images on this page: http://pcworld.about.com/news/May232005id120900.htm

There may be more available through Google Images, so I'd suggest doing a search and finding the photos that show the useful user interface features.