OP here -

Problem still occurs. Support applied multiple treatments to various numbers in my call history. However, every OTHER line in the local exchange cannot be connected. Phone rings, then dead air. This is EXTREMELY frustrating. I cannot possibly be expected to create a support ticket for every single phone number I call locally that is not connected.

Surely there is a way to look at the connection between me and my local provider - hopefully, a fix can be applied at that level. Right now, it's like playing whack-a-mole and the spouse is not pleased.

Anyone out there listening? I've opened *another* ticket today.

Very frustrating.