customers choice of hardware

[VOIPoTim]

We ship from the general VOIPo inventory that we use for our direct customers. We primarily use refurbished Linksys RT31P2s and Grandstream HT502s.

If you want new hardware instead of refurbished or want to get specific models, here are some vendors we recommend:

http://www.voipdw.com

http://www.voiplink.com

http://www.voipsupply.com

We have considered offering the option for resellers to select new hardware and maybe specific models at a higher price, but there's no way we could offer new hardware at $40 since that's at or below wholesale cost for most devices. Then when you add in packaging and the labor to provision them, that's even more.

Linksys in particular gives practically nothing in terms of volume discounts. We won't be offering PAP2Ts to our customers unless Linksys can start pricing their products in the realm of reality. They are consistently increasing prices and being more difficult to work with and the consensus among many I know in the industry is that Linksys is trying to force their way out of the consumer level ATA market. They're just not being competitive which is why everyone in residential is moving to Grandstream. If we offer new ATAs, they would be Grandstream HT502s.

This is something we're still looking at doing if there is enough interest in being able to opt for new hardware at a higher pricepoint. We're not looking to make a profit on hardware, but we can't lose money either.

Would you guys be interested in higher priced options in addition to the current option for new only (not refurbished) and/or specific models?