Quote Originally Posted by VOIPoTim View Post
There actually are no channel limits or trunks for resellers. You can receive as many simultaneous calls on a single account/registration as your equipment/PBX can handle.
Hi Tim, I just want to make sure everyone is clear on this.

By default, all accounts come configured with 2 channels, correct? So a 3rd call (in or out) will result in a busy signal, not voicemail or failover.

If we want more than 2 channels, we just have to email reseller@voipo.com and request it.

Something for the wish list would to display the current channel limit for each account in its details page. That way we'll know that it has been set correctly for that customer's needs.

FYI: Most of my customers are using BYOD equipment that utilize 3 to 20 channels. I've got a bunch that I need to have updated. Going forward, I'll submit channel requests right after I create new accounts.