Not so good...

[VOIPoTim]

Thank you.

The ticket number is JLE-240187

I will be available after 8:00pm cst.

Great. How about if we have someone call you at 8PM CST then?

[thestooge1]

Hi Tim,

He called me at 8:00 and we worked on this for a while... in the end, he is sending me a new device just as I requested over two months ago.

Thanks for the help.

[VOIPoTim]

Hi Tim,

He called me at 8:00 and we worked on this for a while... in the end, he is sending me a new device just as I requested over two months ago.

Thanks for the help.

Great. Hopefully that will resolve your issues.