same plan? yeah, I would think. but again, they had me reset the box and then connected to my PC and configured it (manually) from inside my lan. likely forgot to enter 123 in some field? They don't give out the password for admin, correct? What started this was the password they had for the box didn't work for some reason. so they had me do the hard reset / wiped out the config from when I originally got it.

Previously, they had asked me to put the box on the DMZ but I guess without the password they or the automated system coulnd't get in to make the port changes.