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Thread: SIP and additional BYOD on same number?

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  1. #1
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Re: SIP and additional BYOD on same number?

    Quote Originally Posted by usa2k View Post
    If you regularly go over 3000, or have other unusual calling patterns, it will draw the attention of VOIPo.
    Just for clarification.....the TOS was updated a few months ago and it is now 5000 minutes. This is more in line with some of their competitors......

    http://www.voipo.com/tos.shtml
    Last edited by tritch; 03-09-2011 at 01:16 PM.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: SIP and additional BYOD on same number?

    Quote Originally Posted by tritch View Post
    Just for clarification.....the TOS was updated a few months ago and it is now 5000 minutes. This is more in line with some of their competitors......

    http://www.voipo.com/tos.shtml
    Another note is that we do charge for overages now though like all competitors do. If someone exceeds 5,000, they will be billed t 1.9 cents for the excess minutes.

    We were able to increase the cap from 3,000 to 5,000, but had to add in overage billing to protect ourselves.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    May 2009
    Posts
    325

    Default Re: SIP and additional BYOD on same number?

    Quote Originally Posted by VOIPoTim View Post
    Another note is that we do charge for overages now though like all competitors do. If someone exceeds 5,000, they will be billed t 1.9 cents for the excess minutes.

    We were able to increase the cap from 3,000 to 5,000, but had to add in overage billing to protect ourselves.
    Tim, is that automatic, or do you still have the "soft cap" where you check it out first?

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: SIP and additional BYOD on same number?

    Quote Originally Posted by caseydoug View Post
    Tim, is that automatic, or do you still have the "soft cap" where you check it out first?
    It's still handled manually, but it's a hard limit. That's over 10x the average user so if someone is hitting it, they're definitely doing some pretty heavy usage.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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