new to the service, and a bit flustered.

[stevech]

many (like me) prefer to have the ATA (adapter) on the LAN side of the home router. This way, all home Internet traffic does *not* flow through the ATA. The home router connects to the cable/DSL modem as usual. The ATA's WAN port connects to a LAN port on the home router. Nothing connects to the LAN port of that ATA.

Some (few) routers need to have port-forwarding settings (virtual server) arranged for the LAN-side ATA. And a router setting for a DHCP reservation for the ATA so it's LAN address (like 192.168.1.x) is unchanging.

[usa2k]

If the main device connected to the router is changed like HT502 swapped in for Belkin or vice-verse, remember to power down and up the modem so it can register the new device.

[genocidex]

modem: motorola model# sbv5220

i have the device hooked into a lan port of my router now. im getting internet but still im getting busy beeps when i try to dial my cell. oh and i power cycled everything when i hooked it up

edit: i just found out i was filtering the wrong mac address. aparently the mac address on the box is different from the one the device stored.... but i added it to the acceptions and its dialing out correctly thanks every one

[VOIPoTim]

edit: i just found out i was filtering the wrong mac address. aparently the mac address on the box is different from the one the device stored.... but i added it to the acceptions and its dialing out correctly thanks every one

The LAN and WAN ports both have MAC addresses. The one on adapter is for the LAN port.

If you have any more issues, feel free to contact support. Glad to hear things are up for you now though.