new to the service, and a bit flustered.

[genocidex]

modem: motorola model# sbv5220

i have the device hooked into a lan port of my router now. im getting internet but still im getting busy beeps when i try to dial my cell. oh and i power cycled everything when i hooked it up

edit: i just found out i was filtering the wrong mac address. aparently the mac address on the box is different from the one the device stored.... but i added it to the acceptions and its dialing out correctly thanks every one

[VOIPoTim]

edit: i just found out i was filtering the wrong mac address. aparently the mac address on the box is different from the one the device stored.... but i added it to the acceptions and its dialing out correctly thanks every one

The LAN and WAN ports both have MAC addresses. The one on adapter is for the LAN port.

If you have any more issues, feel free to contact support. Glad to hear things are up for you now though.