Quote Originally Posted by wevowva View Post
Same problem here. Our phone rings at the destination with our caller ID, but when they pick up, they get busy. On our end, we either get the fast busy or nothing at all. I have not experienced the long delay trying to call out, but we do sometimes just get a dead line after dialing... maybe I haven't waited long enough.
If your ATA is behind your router, it could be a port blocking issue. I would open a support ticket and let them take a look at your setup.....