whoa, all of my customer lines just went down

[VOIPoTim]

Tim one other question that may or may not be related to this. If call logs are not all back which they say they are will the users limits be effected. IE I had a user that had 1500 + minutes used and now shows way below that. I am getting charged for the overages i have caps set on every ones account. This user is 3500 so going from near 1500 to only 272 is kind of worry some.

Call logs are still restoring. They've been rebuilding since Friday night newest to oldest.

Limits and overages reet on the 1st of each month. So the current stats and limits are from April 1-April 10. Nothing is missing from April.

Call logs from past months will have nothing to do with the current month.

If you have specific questions with your account, you will need to open a helpdesk ticket by e-mailing reseller@voipo.com.

[genxweb]

Call logs are still restoring. They've been rebuilding since Friday night newest to oldest.

Limits and overages reet on the 1st of each month. So the current stats and limits are from April 1-April 10. Nothing is missing from April.

Call logs from past months will have nothing to do with the current month.

If you have specific questions with your account, you will need to open a helpdesk ticket by e-mailing reseller@voipo.com.

Tim I am talking about this month usage not last months. Based on your twitter feed and what I see in y call logs is why I asked this.

Also based on what is in this post: http://forums.voipo.com/showthread.php?p=22860

[VOIPoTim]

Tim I am talking about this month usage not last months. Based on your twitter feed and what I see in y call logs is why I asked this.

Also based on what is in this post: http://forums.voipo.com/showthread.php?p=22860

There shouldn't be any impact. If you notice anything wrong, just contact reseller@voipo.com with specific examples and our team will be happy to investigate.